It is essential to provide the following with your booking:
Most frequently used email address
Mobile phone number
Confirmation of your booking will be sent out within one day of your booking.
You will be alerted of any cancellations or changes via mobile phone (call or text).
Classes that do not meet a minimum of 4 people will be called and asked if they could reschedule their date.
If you haven’t received a confirmation email within one day Check your Spam Folder - your email server may have accidentally marked the email as spam and removed it from your inbox.
Email email@example.com or call us on 1300 32 22 32 if you believe you have provided incorrect details in your booking.
Our Crochet and Knitting Clubs both have gift vouchers that can be bought via their websites or call Classie on 1300 32 22 32 to buy one over the phone
How to redeem a voucher: Head to the website link as stated in your voucher
Click the “Redeem a Voucher” link
Enter in the unique voucher ID and Code
Or call us on 1300 32 22 32 to redeem over the phone.
Delivery Options Once you have purchased a voucher, you can opt to have your voucher either:
Emailed to your nominated account
Posted out to either yourself or the recipient.
Please note: Email vouchers are delivered instantly (and can be printed for gifting), however postal vouchers can take up to 5 working days to arrive.
Vouchers purchased are valid for up to 36 months from the date of purchase. Please note that we will honour the purchase price for a voucher for a specific class, for up to 12 months. Thereafter, the voucher holder will need to pay any difference if the price of the class has increased.
Vouchers are non refundable or redeemable for cash
Please note that any child under 16 who wishes to attend a Classie event must be accompanied by a parent or guardian.
The parent/guardian does not need to participate in the class should they not want to, however they must be present in order to ensure the safety of their own child.
If the parent/guardian does not wish to participate, when booking in please make a note that your child will be participating, their age and that a parent/guardian will be in attendance.
If you are unsure about booking a child in please call Classie 1300 32 22 32 to receive clarification.
Please note: Whilst we intend to provide equal attention to all participants, we do acknowledge that extra time is required for young children so we ask that the parent/guardian could help their children with the craft project with the Instructor's guidance.
Some of our venues might require the use of stairs.
Please call Classie on 1300 32 22 32 and we will assess the venues capability and/or options.
When booking into any Classie class, it would be appreciated for customers to note any additional requests or required assistance, so our Instructors can be alerted, well-prepared and ensure you enjoy the class.